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Guardian EBS

Reduce your Oracle EBS dba costs by 50% by selecting the support you require.



Guardian EBS

Guardian EBS is a remote Oracle E-Business DBA service that will reduce costs in your environment. Costs for staffing and infrastructure continue to rise while managers are under pressure to focus on business goals. Let Relational Database Consulting show you how we can substantially reduce the overall costs by selecting from our various models of remote EBS DBA services. Reduce OPEX, while cost-effectively providing 24×7 support for your application and databases.

Benefits of Guardian EBS

Reduced Costs
Leverage the expertise and availability of many EBS DBA’s for less than the cost of a single in-house resource. Let us stretch your money and reduce your expenditure.

EBS Support
Leave the professional ebs support to us, while you focus on the business.

Service Level Agreements
Get service level agreements with each option and service meetings with a dedicated service delivery manager.

No Need to Hire, Train or Retain In-House
Eliminate the costs and headaches associated with hiring in-house. 

24x7 Support
Get the additional support and coverage you need to ensure critical issues are addressed on a 24x7 basis.

Faster Response Times
Attain fast, effective resolutions to EBS issues with RDC's SLA-mandated response times.



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Bronze

Services 
Remote
Services
Remote
Services
Remote
Services
Remote
Services
Proactive System Management
ONSITE
SERVICES
Weekly
Apps Tier/ Weblogic Management
-
Clone / Data Refresh Management
2
1
-
-
Concurrent Manager Management
Quarterly
Bi-Annually
-
Patch Management
Quarterly
Bi-Annually
-
DR Testing and Management
Bi-Annually
Annually
Annually
-
Perfomance Management
Quartely
Bi-Annually
-
-
Security Management
-
-
Request Management
-
SR Management
-
-
Maintenance Management
-
-
-
Capacity Management
-
-
-
Version Management (Upgrades)
  -
-
-
-
Onsite Meetings
-
-
Month End Analysis and Monitoring
-
-
-
Technology Presentations
-
Documentation
Quarterly
-
-
SLA Reporting
Quarterly
-
After Hour Support
-
-
SLA Meetings
Quarterly
-




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