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RDC Services

We provide services driven by highly skilled resources with extensive technical backgrounds and depth.



Total Outsource

The RDC outsourcing solution offers you access to specialized skill and services, supported by a network of industry specialist. Secure in the knowledge that your databases are effectively maintained and monitored by specialists, you are freed up to focus on your core business.

Database Specialists

RDC Supports All databases across multiple platforms of Unix, Linux and Windows. Our service offering includes database installation and configuration, backup implementation and planning, disaster recovery testing and implementation, performance tuning and implementation of RAC, ASM and Exadata servers. We thrive on the latest database technology and ensure that clients get the best benefit from it.

Remote Support

RDC will manage and maintain your databases remotely with the same efficiency and skill as an onsite resource. A service Delivery Manager will ensure that all SLA requirements are met. The resources utilized are highly Skilled Certified Technicians with the backup of the entire Remote Support Team. Daily Health check reports, fault escalation mechanism, change management adherence and monthly SLA reports will ensure that our clients remain informed on all activities.

More details on the Guardian DBA and Guardian EBS service offerings.

Specialised Technology Resellers

RDC is an Oracle Platinum Partner which allows us to focus on Reselling Specialized Technologies. This partnership enables us to take the full Oracle Stack to market, providing our clients with expert consultancy services combined with best of breed technologies to deliver effective Database, Middleware, Licensing, Hardware, Software and Engineered Systems (ODA) Solutions.

Oracle EBS Application Support

RDC offers a full range of Enterprise Business Suite Support and provides complete Oracle design, from the initial concept all the through to implementation. RDC provides high Level technical consultants for the Oracle EBS upgrades, applying patches to all modules of Oracle applications. With our competent track record RDC will ensure that your Oracle EBS environment stays well-tuned and managed.

Develop Innovative Systems

RDC makes every effort to understand our customer’s environment in an effort to develop approaches for innovative solutions. We review both formal and informal system and approaches, and understand resource requirements to develop the most efficient and integrated innovative system solution.

Database and EBS Auditing

Information has become the world’s new currency. RDC can assist you in protecting your data by adhering to industry Security Standards and policies. With Oracle’s powerful database activity monitoring blocking, privileged user multi-factor access control, data classification, transparent data encryption, consolidated auditing and reporting, sure configuration management, and data masking, customers can deploy reliable data security solutions that do not require any changes to existing applications, saving time and money. No security strategy can be effective unless your information is protected and controlled at the source - THE DATABASE.

More details on the EBS Auditing

Oracle Hardware & Software Reseller

RDC is an Oracle Platinum partner and we have aligned our services and capabilities to that of Oracle’s hardware strategy. We are able to assist our clients in strategic hardware design and decision making to ensure that clients get the best value for many as well as the right hardware for their environment.

Oracle Hardware & Software Reseller

RDC is a license reseller partner of Oracle and is able to support clients with existing and new license deals. RDC’s sales force is well equipped to handle corporate and SME business deals to ensure ultimate benefit to their clients. RDC can also assist clients with license audits to ensure that clients have the best licensing model for their environment.

Linux and Unix Support

RDC provides comprehensive distribution-agnostic and end-to-end support for the deployment lifecycle of UNIX and LINUX systems. From the install and maintenance of running systems and identifying hardware and operating system problems, through to interfacing with the appropriate maintenance vendor for repair of any failing hardware. RDC has skilled people with years of enterprise experience to manage your infrastructure.

Oracle Middleware Support

The middleware team support Oracle middleware on Unix, Linux and Windows operating systems contained in physical, virtual or cloud platforms. Their expertise and experience deliver turnkey services as well as focused special projects when needed. Let them look after all your installation, support, tuning and backup requirements through applied best practices.  They strive to provide you with a repeatable, quality solution with all scalability, high availability, secure DMZ’s, load balancing, certificates, SSL offloading and firewall requirements handled in our stride. RDC’s experienced middleware support team can assist in resolving incidents that are proving difficult to resolve.  In many cases middleware is just the platform that supports the day to day operational applications of an organisation and when a middleware issue arises it is not easy for application support teams to resolve, RDC can assist remotely or on-site to get systems back on-line.

Database Optimisation

RDC has partnered with a dynamic company that specializes in Business Process optimisation, Data automation, Business Intelligence and Management Reporting, Road-mapping and Technical Solution.

Database High Availability

RDC leverages the sophisticated, integrated, high-availability (HA) capabilities of the major database vendors to help you reduce downtime and improve your performance, availability, and cost metrics. A number of Active/Passive clusters,  MS SQL Server Log Shipping, MS SQL Server Database Mirroring, MS SQL Server AlwaysOn Failover Cluster Instances/Groups, Oracle Real Application Clusters and Oracle Active Data Guard solutions have been designed, implemented and maintained.

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